1. Information We Collect

When you use our services or submit an inquiry form, we may collect the following information:

• • Full name, email address, and phone number
• • City/State of residence
• • Educational background (qualification, field of study, percentage, year of passing)
• • Study preferences (destination country, course level, preferred courses)
• • English proficiency scores (IELTS/TOEFL/PTE)
• • Passport availability status
• • Any additional message or query you provide

2. How We Use Your Information

We use the collected information to:

• • Provide personalized counselling and guidance
• • Process your university/college applications
• • Communicate with you regarding your inquiry
• • Send relevant updates about courses, intakes, and deadlines
• • Improve our services and website experience

3. Data Storage & Security

Your data is stored securely using Google Workspace services. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Sharing

We may share your information only with:

• • Partner universities and colleges (for application processing)
• • Visa processing authorities (as required)
• • Service providers who assist in our operations (under strict confidentiality)

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

• • Request access to your personal data
• • Request correction or deletion of your data
• • Opt out of marketing communications
• • Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• • Email: learnforward21@gmail.com
• • Visit our Contact Page